Bloomingdales Perfume Return Policy: Ultimate Guide

bloomingdale's perfume

With a yearly revenue clocking in at over 2 billion dollars, Bloomingdales is one of the country’s best-loved department stores.

They sell a wide range of fashion items including shoes, clothes, and handbags, together with an excellent range of cosmetics and perfumes.

If you’ve ordered perfume or Cologne from Bloomingdales but you’re not happy with the smell or perhaps it’s an unwanted gift, it’s important to get to grips with their return policy if you want to return it.

To assist there, we’ve researched how long you’ll get to return perfume, how to return it, how long it will take, and much more.

Let’s take a look…

What is Bloomingdale’s Perfume Return Policy? The Short Answer

In short, you are permitted to return most fragrances within 90 days of the purchase date for a full refund or exchange provided the return is still in a saleable condition.

However, there are some exceptions to this depending on the brand:

These brands are returnable within 30 days save for the items with a *, **, or *** next to them. For those items the return policy is as follows:

* = Not returnable if the product is markdown
** = Must be returned within 14 days
*** = Saint Laurent items can only be returned at Bloomingdale’s Saint Laurent Accessory boutique in 59th Street, Roosevelt Field, Valley Fair, Century City, Glendale, or South Coast Plaza.

Can I Return Perfume to Bloomingdale’s for Any Reason?

Bloomingdales doesn’t stipulate any particular reason you need to give to make a return, so provided the item is in saleable condition, you should be able to return it for pretty much any reason provided you’re in the return window we’ve covered above.

This means you can return fragrances to Bloomingdale’s for all manner of reasons including:

  • If it’s an unwanted gift
  • If you don’t like the smell
  • If it’s defective (i.e. broken bottle, gone bad, etc…)
  • If it’s a mistaken order
  • If it’s a duplicate order

How to Return Perfume to Bloomingdale’s

If you purchased the fragrance at, you can either return it using the mail-in returns process or by taking it back to your local Bloomingdale’s store.

To start the mail-in return process just follow the instructions over at their easy returns page. You will need to sign in or have a copy of your order number handy.

You will then be provided with a confirmation page and shipping return label to print off. You will then need to include the confirmation page and invoice with your return and attach the pre-paid label to the package.

However, you should note that you can’t return purchases to Bloomingdale’s The Outlet stores.

The other option is to return your Bloomingdale’s purchase to a Bloomingdale’s brick-and-mortar store.

For purchases made at Bloomingdale’s brick-and-mortar stores, you can also return them for a full refund to the store you purchased the item from. In this situation, Bloomingdale’s asks you to contact them at 800-777-0000 for a return shipping label.

Make sure you don’t return items purchased in-store to as your return won’t be accepted.

Also, you cannot exchange items bought at a brick-and-mortar store using the mail-in process, you can only secure a refund.

Do I Need a Receipt to Return a Fragrance to Bloomingdale’s?

perfume bottle

If you’re unable to present a receipt when returning perfume to a Bloomingdale’s store, their policy is that they will credit your Bloomingdale’s account.

If you don’t have an account, they will issue you with a merchandise credit to use in-store for the lowest price in the previous 180 days.

If you ordered online, you should have been sent an invoice to your email upon purchase that you can use as proof of purchase.,

Can I Return Open and Used Perfume to Bloomingdale’s?

Bloomingdale’s stipulates that they won’t accept returns for any items that are:

  • Damaged
  • Used
  • Altered
  • Returned without appropriate tags
  • Worn
  • Washed

So, you generally will not be able to return any fragrance that’s been used.

However, if it develops a fault (i.e. goes bad quickly or you notice the bottle is broken) we would still recommend reaching out to them as they will likely offer you a refund or exchange under those circumstances in our experience.

How Does Bloomingdale’s Fragrance Return Policy Hold Up?

We’ve had a look at the market to see how competitive Bloomingdale’s return policy is when it comes to fragrances.

Here are the results:

Competitor Return Window
Costco100% satisfaction guarantee (return any time)
Walmart90 days
Saks30 days
30 days for a refund 31-60 days for an exchange or store credit
Amazon30 days
Nordstrom100% satisfaction guarantee (return any time)

Final Thoughts

In summary, Bloomingdale’s perfume return policy is fairly middle of the road. It’s not the most generous we’ve seen but nor is it the least for most perfumes on sale.

However, they do not refund initial postage costs and their policy is fairly strict when it comes to returning used items.

They do provide free returns though and have an excellent selection on offer making it an ideal place to purchase your next fragrance.

About the author

Oliver graduated from law school in 2008 and has practiced exclusively in the field of civil litigation for the last 10 years. He has a wealth of experience and expertise in litigation involving large financial losses and a special interest in consumer law. He has achieved numerous 7 figure settlements and has been involved in multi-billion dollar class-action consumer lawsuits against companies such as the Volkswagen Group. Away from the law, he is a consumer information and personal finance writer, having been featured in key publications such as Yahoo Finance, GO Banking Rates, NewsBreak, MEL Magazine, and many more.

-Chief Editor and Founder

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