As one of the country’s most loved membership stores, Costco is a great place to source pretty much any item you could ever need.
They even stock a good range of sunglasses with both standard and prescription lenses.
But what if you’ve purchased some shades and want to make a return? Perhaps they don’t fit, are of poor quality, or are the wrong prescription.
To help you out with your return, we’ve examined in detail the intricacies of their returns policy for sunglasses and will bring you up to speed with their returns window, how to make a return, when to expect and refund, and much more.
Let’s dive in…
What is Costco’s Sunglasses Return Policy? The Short Answer
In short, sunglasses are covered by Costco’s 100% satisfaction guarantee policy which means you can return them at any time for a full refund or replacement.
You can make a return for all sorts of reasons:
- If they’re an unwanted gift
- Wrong prescription
- Defective
- Not fit for purpose
- Mistaken order
- Duplicate order
- Changed your mind
Costco Return Policy on Prescription Sunglasses
Prescription sunglasses are also covered by Costco’s 100% satisfaction guarantee which allows you to return their products at any time:
However, as you’ll note, you should return prescription sunglasses in-store rather than by mail.
How to Return Sunglasses to Costco?
The easiest and fastest way is to simply return them to any of Costco’s 587 warehouses in the US.
If it’s prescription sunglasses you’re returning, then you should return them in-store.
For non-prescription sunglasses, you can also use Costco’s online, mail-in returns process.
To commence the returns process, do this:
- Log into your Costco account
- Find the Orders and Returns section
- Select your sunglasses from your list of orders
- Pick the returns option and follow the next steps
- You will be able to print off the USPS pre-paid return label
- Place the label on your item and leave take it to a drop-off point
Does it Cost to Return Sunglasses to Costco?
All returns come with pre-paid returns delivery with USPS.
Moreover, there is no re-stocking fee or handling charges to pay.
Costco even refunds any initial shipping charges.
Do I Need a Receipt to Return Sunglasses to Costco?
The good thing about Costco is that you will rarely ever need a receipt as all orders can be traced through your membership.
If you ordered online where membership isn’t required, you will have been emailed an invoice upon purchase. You can also log in to your account and check your purchase history that way.
Failing this, take along the debit or credit card you paid on or a bank statement.
How Long Will It Take to Get a Refund?
If you return the sunglasses in-store, expect to be refunded there and then, although it may take some time for the money to appear back in your account depending on your bank.
If you use the mail-in returns process, then allow between 10-14 business days in our experience.
This is to allow time for Costco to receive and process your return.
How Does Costco’s Sunglasses Returns Policy Hold Up?
We’ve had a look at some of Costco’s competition to see how their policies hold up against them:
| Competitor | Returns Window |
| Macy’s | 90 days |
| Dillard’s | 30 days |
| Walgreens | 30 days |
| Walmart | 90 days |
| Amazon | 30 days |
| Ross | 30 days |
| TJ Maxx | 30-40 days |
Final Thoughts
Sunglasses fall under Costco’s awesome 100% satisfaction guarantee premise which means you can return them at any time, for any reason.
It’s the best around. It’s just a shame their selection isn’t the best out there but they are more of a general store than a glasses store so it’s hard to expect much more.
