Walmart has in stock a wide variety of electronic products, including many electronic hair appliances to purchase both online and in-store.
If you have purchased one of these products but the product has developed a fault or you’ve simply changed your mind and want to return it, then you will want to know what Walmart’s return policy is.
To help you with that we’ve done some digging and have researched Walmart’s return policy for the following electronic hair appliances:
- Hair straighteners;
- Hairdryer Brushers and Volumizers and;
- Hair Curlers.
Let’s take a look…
What is Walmart’s Return Policy For Hairdryers and other Electronic Hair Products? Short Answer
Walmart’s return policy for hairdryers and other electronic hair products is that they will accept returned products purchased online or in-store for a full refund or exchange within 90 days of purchase.
How to Return a Hairdryer or Other Electronic Hair Products to Walmart
If you purchased the product in-store, then you should return the product to the store you purchased it from.
Can You Return a Product Purchased In-store Online?
You cannot return a product you purchased in-store using the online returns procedure.
If you purchased the product in-store, then it must be returned in-store.
How Do You Return a Hairdryer or Electronic Hair Product Online?
If you purchased your hairdryer or other electronic hair product online, then you can either return it using the online returns procedure or you can take the product to your nearest store.
To return the product online do this:
- Open up the Walmart App or your account at Walmart.com
- Locate the product in your order history
- Choose the option to return/replace and give your reasons in the box provided
- Print your return label by selecting return by mail
- Gather the box, accessories, and the original packaging and then drop it off at the postal service used by Walmart, which is FedEx or USPS
- You will then get a refund or replacement usually within about 10 working days
Do You Have to Pay for Return Delivery When Returning a Hairdryer or Other Electronic Hair Product to Walmart?
No, you won’t have to pay for delivery. The label you print off when making the return provides free delivery.
Can I Return a Hair Dryer or Other Electronic Hair Product Without a Receipt?
You can return an item to Walmart if you don’t have the receipt but you will need to present an unaltered government-issued ID when making your return.
You should note that if the return is accepted then you will be offered an exchange or a cash refund if the item is worth less than $10. If it’s worth over $10 (as hairdryers etc.. generally are) then you will receive a Walmart gift card.
What If You Don’t Have an Order Number?
If you don’t have an order number then Walmart will try and trace the credit or debit card you used or your phone number and email address to track the purchase down.
Do You Need the Box, Packaging and Accessories to Return a Hairdryer or other Electronic Hair Product?
While Walmart does generally ask for you to return the item in its box and original packaging, we have found that they will usually accept your return without them, provided you have a receipt.
However, if you do not have the accessories then you may find it more difficult to secure a refund or replacement but this will very much depend on what the accessories are.
We have found inconsistency between Walmart stores in respect of this so ask to speak to a manager if you have any issues.
Can You Return a Used Hairdryer or Other Electronic Hair Product to Walmart?
Yes, you can still return your product to Walmart even if it’s been opened and used. This shouldn’t cause a problem.
How Long Do You Get to Return a Hairdryer or Other Electronic Hair Products?
Walmart’s general return policy is 90 days from purchase and this applies to most of the goods it sells
You can check the returns window for individual products on Walmart.com and as you can see 90 days is provided for electronic hair products:
What Can You Do if Your Hairdryer or other Electronic Hair Product Falls Outside Walmart’s Return Policy?
If your hairdryer or other electronic product develops a fault outside the 90 days return window then you should check the warranty of the product.
Most hairdryers and other electronic hair products come with a warranty of between 1-4 years which means most manufacturers will either repair or replace your product if it develops a fault within this timeframe.
If your product develops a fault within the warranty period then the FTC’s advice on warranties recommends you speak to the retailer (Walmart in this case) first and then to the manufacturer if the retailer directs you to them.
If your item hasn’t developed a fault but you still want to return it then you could try the following:
- Speak to a manager at Walmart – often there can be some flexibility especially if you’re only just outside the return period;
- If the product was purchased over Christmas, it may be covered by extended returns;
- Make use of websites like Amazon, Facebook Marketplace or eBay to sell the product. Whilst you may not recover the purchaser price of the product, you will still recover a large proportion if the item is brand new.
How Long Do You Get to Return a Hairdryer or Other Electronic Hair Product On Walmart Marketplace?
The return policy on Walmart’s Marketplace is reduced from 90 days to 14 days in respect of electronic items.
Walmart Camera and Camera Equipment Return Policy
How Long Will it Take to Get a Refund or Replacement Hairdryer or Other Electronic Hair Product?
If you return a product in-store then the refund will normally be processed there and then but Walmart says to allow up to 10 business days for the money to be back in your account.
The refund will usually be paid back onto the card you purchased the item on.
If you’ve made an online return, then this can take around 24-48 hours to process. You will then receive a refund after the item has been received by Walmart and the return completed. This can take up to 14 days in our experience.
If you want to replace your item in-store then this can usually be done there and then provided Walmart has the product in stock.
If you want to replace the item online then this can take up to 14 days. We, therefore, recommend you take the product into the store if you want a replacement faster.
Will it Cost me Money to Return a Hairdryer or Other Electronic Hair Product?
It will not cost you anything to return a product to Walmart.
There are no restocking fees or delivery charges to pay if you return your product using the online process.
The only thing that returning your product will cost you is your time and effort. And also a bit of fuel if you return the product in-store.
Returns Policy Comparison: Walmart vs Best Buy vs Target vs Costco vs Lowes
We thought it might be useful to prepare a comparison table between 5 major retailers in the USA so you can see how these stores differ.
|Walmart||Within 90 days of purchase|
|Best Buy||Within 15 days from receipt of product|
|Target||Within 30 days of purchase|
|Costco||Within 90 days of purchase|
|Lowes||Within 30 days of purchase|
It’s clear that most stores have a similar returns policy and Walmart is seemingly no different from the other main players in the industry.
Walmart’s 90-day return policy for hairdryers and other electronic hair products is fairly standard in comparison to its competitors.
If you happen to be outside the 90-day policy then we recommend still speaking to a Walmart assistant as they may be able to extend this as a gesture of goodwill.
Remember if the product develops a fault outside Walmart’s 90-day policy, then you should still be covered by the product warranty for usually 1-4 years in our experience.
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