Target is one of the most popular stores in the US and stocks pretty much every product you could ever need to make a happy home.
It stocks a wide variety of furniture items including chairs, sofas, beds, cabinets, tables, and all manner of small furnishings.
If you’ve purchased furniture from Target but are looking to make a return; perhaps the quality isn’t what you thought, the size is wrong or you’ve simply changed your mind, then you’ll need to get up to speed with Target’s returns window.
To help you there, we’ve looked at what the returns window is, how to make a return, whether you can return used furniture, how much it will cost, and much more.
Let’s take a look…
What is Target’s Furniture Return Policy? The Short Answer
In short, Target allows you to return furniture to them within 90 days of being invoiced or purchased in-store. However, this is sometimes extended up to 365 days which we will cover below. You can return furniture for a full refund or exchange within this period.
This means you can return furniture if it is:
- Defective or faulty in some way
- A mistaken order
- A duplicate order
- Ill-fitting or unsuitable for your home
- Poor quality
- An unwanted gift
Any reason will do, even if you’ve simply changed your mind about the item.
What About Used Furniture?
Target’s policy is that most unopened items returned in new condition will be refunded or exchanged.
However, in our experience, you will still likely be able to make a return even if the item is slightly used.
You’re only likely to have a problem if there are clear signs of wear or use, although you should still be able to return the item if it develops a fault within the 90-day return window or warranty period.
Target’s 365-Day Return Policy on Some Furniture Items
Yes, you read that right.
Some of Target’s furniture items actually have a 365-day returns window, rather than the usual 90 days.
The quickest way to check this is to head along to Target.com and locate the furniture item you wish to enquire about.
If you click on the link to the item and click the “shipping & returns” tab you can see whether the 365 window applies to that item:
It’s definitely worth checking this as from our research it would seem the 365-day returns window actually applies to hundreds of items.
How to Return Furniture to Target
For items purchased in one of Target’s stores, you should return it in-store. You can’t use the online returns process.
Simply take the item to one of Target’s stores with the receipt, barcode or the credit/debit card you purchased on.
If you purchased the furniture online then you can return it either in-store or using the online returns process.
To initiate the online returns process do this:
- Log in to your Target Account
- Select online to view your orders
- Locate your order under the orders tab or purchases tab in the Target app
- Select either return or to fix an issue
- Select either to replace or refund
- You will then be emailed a returns label
- Drop off the item at a UPS location
You should note that for some larger furniture items like sofas and beds, Target offers a pickup service. To see whether your item qualifies for this you need to contact 1-800-591-3869.
Does Target Provide Free Returns on Furniture?
Target does provide free returns on all of its furniture items.
They provide a free returns label with UPS or a free pickup for bigger items.
Moreover, they also don’t charge a restocking fee like some stores charge.
Do You Tip Target Furniture Delivery?
Can I Return Furniture to Target Without a Receipt or Proof of Purchase?
If you’re returning your furniture in-store, then you should take along the receipt, barcode, or invoice that was sent to you upon purchase (if ordering online).
Target can also trace the sale on the following cards:
If you are unable to provide proof of purchase at all then the refund will likely be made by a merchandise return card to purchase a replacement in-store.
However, you should only ever really encounter this issue if you purchased the item in-store and can’t find the receipt or card.
If you purchased online, you are sent an invoice at the time to your registered email and the order can also be traced within your account.
What Can I Do Outside the 90-Day Return Window?
If you’re already outside the 90-day returns window, we’d suggest doing the following:
- Check to make sure that the 365-day window doesn’t apply. The window is actually 365 days for many furniture items (see the above explanation of how to check this)
- Contact Target to see if they can extend the window. There may be some wiggle room if the window has only just lapsed, especially if the item is defective
- Rely on the product’s warranty. Many items Target sell come with a manufacturer’s warranty which can be up to 5 years and sometimes beyond this. You can claim against the warranty for a replacement, repair, or even refund if your product develops a fault
How Does Target’s Furniture Returns Policy Compare?
We’ve taken a look at some of Target’s competition to see how their returns windows measure up in comparison.
Here is what we found:
|Costco||Return any time|
|Pottery Barn||30 days|
|Macy’s||between 3-120 days (depending on item)|
Target’s return policy for furniture is 90-days usually but this is extended to 365 for many furniture products so make sure you check if you’re already beyond the 90 days.
This policy is actually very good with only Costco beating it.
Target provides free returns delivery and there are no restocking fees or charges whatsoever, making it the ideal place to source furniture if you’re the type of person who likes to make a lot of returns.