Ikea Bed Return Policy: Ultimate Guide

bed

Ikea is one of the largest furniture retailers in the US with a huge turnover of over $4.7 billion per year.

Ikea stocks a wide variety of beds ranging from budget units costing just a couple of hundred dollars, right through to king and queen-sized ones costing north of $500.

If you’ve purchased a bed from Ikea recently and you’re less than satisfied with it; perhaps it’s too small, too big or it’s developed a fault, then you’ll want to examine Ikea’s return policy.

To help you out with that we’ve directed Ikea’s bed return policy below to bring you up to speed with what the return policy is for:

  • Beds and bedframe (including single, doubles, queens, and king-sized beds)
  • Children’s beds such as bunk beds and themed beds
  • Cribs and cots
  • Pull out beds

Keep reading to find out more.

Ikea Bed Return Policy. In Short

You can return your Ikea bed with a receipt for a full refund within 365 days of purchase or 180 days if the product is opened. You can also return your bed to exchange it for a different product within these timeframes.

How Can I Return a Bed to Ikea?

In-store

The simplest way is to take your bed back to the Ikea store where you purchased it from and to present it to the front desk where you will be able to make the return.

Online

If the bed is too large for you to transport back to the store, then you can return the item with Ikea’s pick-up service but this does cost a fee, unfortunately.

If you need to make a return this way then contact Ikea’s online customer service.

If you’re returning smaller items like pillows or bedding then you can do this with a return slip which allows you to ship the item back to your nearest Ikea store but you will be responsible for shipping.

What if the Fabric or Other Part of the Bed is Damaged? Will Ikea Still Accept my Return?

Ikea specifically states in its returns policy that they’re unable to return damaged fabrics or items that have been modified, stained, or damaged.

If you’ve just received your item and it’s damaged, then the best thing to do is to take a photograph of the goods, preferably still in the packaging if that’s possible.

If your bed is damaged through normal use; for example, if the frame snaps or fabric wears, then you shouldn’t have a problem returning it.

Do I Need a Receipt to Return a Bed to Ikea?

According to Ikea’s website, you do need a receipt to return your product. You also need to present a government ID.

Ikea checks IDs against their database to make sure that you’re not making multiple returns like some scammers do so don’t be alarmed if they ask for it.

Producing a receipt should be easy if you’ve purchased online as an invoice will be automatically sent to you – so check your inbox.

If you purchased in-store or can’t find your invoice in your inbox then you could contact your bank for your bank statement or check your credit card records.

I am Outside the Ikea Returns Window for My Bed: What to Do?

If you’re just outside the window then we’d recommend contacting Ikea, either in-store or using their online help desk.

There may be some flexibility to extend the returns window slightly and it’s always worth checking.

If your item has developed a fault outside the returns window then check the warranty.

Ikea offers a 10-year warranty on its beds if they develop a fault within this time so that should have you covered.

The warranty covers structural faults like:

  • Broken frames
  • Faulty joints
  • Broken fabrics

If you’re outside of that warranty or if it won’t cover you, then you should also check your home insurance and other insurance policies.

It’s often overlooked but many policies of insurance now come with cover for damaged goods and even refund protection if your item isn’t damaged.

If you’re unable to return it or replace it through insurance then you could just sell your bed on:

  • eBay
  • Craig’s list
  • Facebook Marketplace
  • Forums
  • Garage sale

Another option is to donate it to a charity such as a homeless or orphans’ charity.

What About the Returns Policy for Kid’s Beds and Cribs

crib

Ikea’s returns policy is the same for kid’s beds like bunk beds and also for cribs.

It applies across the board and includes:

  • Single beds
  • Double beds
  • Pull out beds
  • King and queen-sized beds

The policy also includes pillows, bed sheets, and bed linen like quilts.

Check out our article on Ikea’s returns policy for mattresses to see Ikea’s policy for those items.

How Does Ikea’s Bed Return Policy Stand Against Competitors?

Let’s take a look at the returns policies of some of Ikea’s main competitors to see how it holds up against them:

Competitor Policy
WayfairWithin 100 days
WalmartWithin 90 days
AmazonWithin 30 days
Pottery BarnWithin 90 days

As you’ll note, Ikea’s returns policy is actually very competitive beating all of these main competitors by quite some margin.

However, it’s not quite up there with Costco’s bed return policy which allows you an unlimited amount of time to return a bed.

Final Thoughts

Ikea offers a class-leading returns policy on all of its beds which makes it a sensible choice if you’re the sort of person who isn’t always satisfied upon receiving a product or are unlucky enough for your bed to develop a fault.

Ikea’s main downside is that they do charge for return shipping which is quite frustrating as most people will not be able to transport an item as big as a bed back to the store themselves and will rely on shipping.

Ikea also generally requires proof of purchase which shouldn’t be a problem if you’ve ordered online but may be a bit more tricky if you made your purchase in-store.

If you fall outside of Ikea’s return policy, then remember to check the warranty if you’re returning due to a fault. Ikea offers a generous 10-year warranty on its beds which should cover you for most common faults.

If you’re outside of warranty then insurance policies often cover damaged items so be sure to check your policies.

About the author

Oliver graduated from law school in 2008 and has practiced exclusively in the field of civil litigation for the last 10 years. He has a wealth of experience and expertise in litigation involving complex quantum and large financial losses. He has achieved numerous 7 figure settlements and has been involved in multi-billion dollar class-action consumer lawsuits against companies such as the Volkswagen Group. Away from the law, he is a personal finance writer, having been featured in key publications such as Yahoo Finance, GO Banking Rates, NewsBreak, MEL Magazine, and many more.



-Chief Editor and Founder

Leave a Comment