As the USA’s best love grocery store, Walmart stocks everything you can ever need including a great selection of house and garden plants and flowers for every budget.
They also stock a great selection of artificial plants and shrubs.
If you’ve recently purchased a plant from Walmart but are looking to make a return, then it’s important to get familiar with their return policy.
Not all stores permit returns on perishable items and some limit the return window considerably so it’s essential that you check what a company’s policy is to avoid missing out on being able to make a return.
To bring you up to speed, we’ve taken a look at what Walmat’s return policy is and will cover the return window, how to make a return, what to do with no receipt, and much more.
Let’s take a look…
What is Walmart’s Plant Return Policy? The Short Answer
In short, you can return plants to Walmart for a full exchange or refund up to 365 days after purchase. This is reduced to 90 days for artificial or fake plants as we have set out below.
You can check the returns window by finding the listing on Walmart.com, clicking it, and then looking at the right-hand column:
Walmart’s Return Policy for Fake Plants
You can return plants to Walmart for all manner of reasons such as:
- If it’s a mistaken order
- If it’s an unwanted gift
- If the plant is defective (arrives dead or broken)
- If the plan dies despite following instructions
- If it’s a duplicate order
- If you’ve received the wrong item
How to Return Plants to Walmart
The easiest and fastest way to return plants to Walmart is to simply take them back to the store.
This will ensure your return will be dealt with there and then without hassle.
However, if you ordered your plant online, you can also use the return mail process:
- Log in to your Walmart Account
- Go to your purchase history
- Find your plant item from your order
- Choose the item to return
- Provide your reason for return
- Select whether you’d like to exchange them or receive a refund
- Select save
- Click continue
- Choose the method for return (i.e. mail or in-store)
- Print off the prepaid USPS/FedEx labels
- Click submit
- If making a return by mail drop off your plant at your local FedEx or USPS location
Can I Return Dead Plants to Walmart?
Yes, dead plants are still covered by Walmart’s one-year return policy.
There are no exclusions given that stipulate dead plants cannot be returned and that is our experience from speaking to people who have returned dead plants to Walmart.
Can I Return Plants to Walmart With No Receipt?
You can return plants to Walmart without proof of purchase but Walmart will need to check a government-issued ID.
If that all checks out then they will offer you the following:
- An exchange
- Cash if the value of the item is below $10
- A credit to use in-store if the value of the item is over $10
Remember that Walmart will usually be able to trace purchases through your online account or through the app if required so be sure to check your account before concluding that you don’t have proof of purchase.
Does it Take Long to Get a Refund from Walmart?
It usually takes up to 10 business days if you return plants using the mail-in returns process as Walmart needs time to receive the goods and to process the return.
It can take slightly longer than this during business periods and your mileage may vary depending on your card issuer.
How Does Walmart’s Plant Return Policy Compare to Other Stores?
We’ve taken a look at the market to see whether Walmart is a good place to buy plants from if you’re conscious about having to make a return.
Here’s what we found:
|Costco||Return any time|
Walmart’s 365-day return policy for plants and flowers is one of the best around and much more generous than most of the competition.
Only Costco which allows plants to be returned at any point has a better return policy than the competition.
Generous returns, coupled with free return delivery, and a very decent selection of fake and real plants, makes Walmart one of the best places around to purchase your next piece of shrubbery.
However, you should remember that the policy is shortened to 90 days for fake plants.